Business Associate

The Business Associate will play a vital role in supporting the commercial department’s daily operations by managing content, maintaining brand consistency, monitoring lead generation tools, and assisting in the preparation of proposals.

This cross-functional role collaborates closely with sales, marketing, and pre-sales teams, ensuring smooth coordination and contributing to the achievement of eSpace’s business growth objectives. 

Responsibilities:

1. Lead Generation and Qualification

   • Monitor lead generation tools to identify potential prospects.

   • Filter leads from various channels and conduct initial qualification.

   • Document lead details, including size, industry, and alignment with eSpace’s targeted services.

2. Proposal Development Support

   • Assist in preparing RFP/RFI responses by gathering necessary information and coordinating with relevant teams.

   • Support the sales team in developing business proposals and sales pitches.

   • Contribute to the creation of technical and financial proposals.

3. Market Research

   • Conduct market research to update competitor analysis and identify trends.

   • Provide insights on market demands to align service offerings with client needs.

4. Brand Management

   • Ensure brand consistency across all communication channels.

   • Collaborate with the marketing team to enhance eSpace’s brand image.

5. Collaboration with Teams

   • Work closely with sales and pre-sales teams to support customer acquisition efforts.

   • Contribute to customer success initiatives by addressing client needs proactively.

6. Reporting and Documentation

   • Maintain updated records of marketing materials, proposals, and competitor analysis.

   • Provide regular reports on lead generation activities and outcomes.

7. Content Creation and Management (20%)

   • Develop and distribute engaging content across various channels (e.g., social media, email campaigns, website).

   • Maintain a content calendar to ensure timely and consistent messaging.

   • Create marketing collateral such as brochures, infographics, and case studies.

Qualifications:

• Bachelor’s degree in business administration, Marketing, or a related field.

• 2+ years of experience in business support or a similar role within a commercial or sales environment.

• Strong knowledge of content creation tools and CRM systems.

• Excellent English communication skills (written and verbal).

• Proficiency (Word, Excel, PowerPoint) and familiarity with marketing tools, Microsoft Office, and Google Workspace.

• Strong organizational skills with attention to detail.

• Ability to multitask and work collaboratively across teams.

• Understanding of commercial functions such as sales cycles, lead generation, customer retention, and renewals.

• Strong analytical skills for market research and competitor analysis.

• A creative mindset for developing engaging content aligned with the brand strategy.

• Proactive approach to problem-solving and supporting cross-functional teams.

About eSpace

eSpace is a leading IT company with over 25 years of experience delivering mission-critical systems for governments, enterprises, and startups. From enabling digital transformation in public services to deploying innovative business solutions, we focus on building scalable, reliable, and high-impact technology systems.

What We Value

At eSpace, our culture is driven by four core values that guide how we work and grow together:

• Delivering Impact
   You focus on outcomes, not just outputs—adding real value through your work.

• Trust Through Transparency
   You communicate openly, take ownership, and keep others informed.

• People-Driven Growth
   You’re eager to learn, share knowledge, and help others grow with you.

• Technology That Matters
  You think critically about tools and trends, focusing on solutions that make a difference.
  
  

If these values resonate with you, and you’re excited to contribute to a team where your work can make a real difference, we’d love to hear from you.