Business Analyst

eSpace is looking for a Business Analyst to join our growing team at eSpace !

If you're passionate about turning business needs into clear, actionable insights and collaborating with cross-functional teams to build impactful digital solutions — this role is for you.

Job Responsibilities

• Collaborate with the Technical Project Manager (TPM) to ensure alignment between product objectives, technical feasibility, and delivery strategy.
• Communicate the product vision clearly across all stakeholders to ensure shared understanding and direction.
• Translate business and user requirements into clear, actionable user stories, epics, and acceptance criteria.
• Support the development team during sprints by providing timely clarification, business context, and feedback.
• Review and validate completed work items to ensure they meet defined acceptance criteria and deliver the intended business value.
• Provide input to the TPM on technical feasibility, constraints, and delivery impact throughout the lifecycle.
• Engage internal and external stakeholders to gather insights, align priorities, and maintain transparency throughout the product lifecycle.
• Participate in release planning, ensuring timelines are realistic and progress is effectively communicated to all parties.
• Actively contribute to Agile ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives.
• Provide timely feedback on team deliverables and ensure backlog grooming and prioritization are continuously maintained.
• Perform additional responsibilities as delegated by the Head of Professional Services and Customer Satisfaction (PSCS).

Job Qualifications

• 3+ years of proven experience in a dual Business Analyst / Product Owner role within a software development company or digital product environment.

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical/business field.
  Excellent command of English, both spoken and written, with the ability to communicate effectively across technical and business teams.
  In-depth knowledge of Agile frameworks, including Scrum and Kanban, and practical experience participating in Agile ceremonies and delivery cycles.

• Hands-on experience with project and product management tools such as Jira, Confluence, Trello, or similar platforms.

• Strong communication, facilitation, and interpersonal skills, with the ability to bridge the gap between business goals and technical execution.

• Sharp analytical and critical thinking abilities to understand complex business challenges and translate them into clear, actionable product requirements.

• Experience collaborating directly with developers, UX/UI teams, QA, and TPMs, with a deep understanding of SDLC and release management.

• Ability to thrive in a fast-paced, dynamic environment, with strong adaptability to shifting priorities and evolving scopes.

• A strong user-centric mindset, committed to improving the end-user experience and continuously delivering customer value.

• Self-starter who actively contributes to product strategy, roadmap planning, and backlog grooming.
  
  

Preferred Certifications

• Certified Scrum Product Owner (CSPO®) – Scrum Alliance

• Professional Scrum Product Owner (PSPO™ I/II) – Scrum.org

• PMI Agile Certified Practitioner (PMI-ACP®) – PMI

• Certified Business Analysis Professional (CBAP®) – IIBA

• Agile Business Analyst Certification – ICAgile

• Foundational knowledge of UX principles is a plus